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From selecting to developing: what it means for operations

More and more organisations are no longer looking for one person for one job, but for potential across several. That changes the procedures less than the logistics behind them.

Morten Babakhani

Morten Babakhani

19 August 2026 · 4 min read

For some years now something has been shifting in the professional debate that is only slowly arriving in organisations: procedures are used less often to find a person for a precisely described job, and more often to gauge potential. Internal orientation diagnostics and potential assessments are gaining weight against classic selection.

The reason is economic, not ideological. When positions are hard to fill and roles change faster than job descriptions, the question “does this person fit this job” is framed too narrowly. The more useful question is: what can this person do, and where would they be in the right place in two years?

Professionally that is a welcome development. Operationally it has consequences that are rarely discussed alongside it.

The appointment is no longer the end

A selection decision is an event: there is an appointment, a result, a decision. After that the case is closed.

A potential assessment is a beginning. It is followed by feedback interviews, development agreements and often a further meeting after six or twelve months. One appointment becomes three or four, spread over a year, with changing participants.

This is exactly where many programmes fail, and not because of the diagnostics. They fail because the third conversation, nine months later, is in nobody’s calendar. Organise that with a spreadsheet and you lose the overview the moment the first person moves their appointment.

What changes in the logistics

Three things become noticeably harder once selection turns into development.

The deadlines run longer than the attention. On an assessment day there is a manageable gap between registration and result. In a development programme twelve months lie between the first and the last appointment. Anyone who changes role, loses their manager or goes on parental leave during that time drops out of the process without anyone noticing.

Confidentiality becomes more demanding. With an application it is clear who may see the result. With an internal potential assessment the person assessed works in the company, often in the team of the manager who would like access. Who sees what and when has to be established in advance and enforced technically, not agreed afterwards. And the works council will ask exactly that question, rightly.

Billing becomes fine-grained. An assessment day is one unit. A development programme consists of many small services over months, partly in different cost centres, partly with allowances that expire. Without a running record, you bill from memory at the end of the year.

What follows from that

For the procedures themselves less changes than the change of vocabulary suggests. A well-built potential assessment follows the same rules as a selection procedure: relation to requirements, standardisation, trained assessors, traceable documentation. DIN 33430 applies here just the same.

What changes is the duration. And duration is a problem of organisation, not of diagnostics.

In practice that means: if your organisation is moving in this direction, check early whether your tools can hold appointments together over months, whether they monitor deadlines without anyone having to remember, and whether they separate visibility cleanly by role. These are unspectacular requirements. But they decide whether a programme is still running after the second round.

flynne is built for exactly these cases: procedures with several appointments over longer periods, deadlines with monitoring, permissions per role, allowances and billing in the same system.

Morten Babakhani

Morten Babakhani

Writes here about selection procedures, standards and the practice behind them, out of the work on flynne and out of projects in large organisations.

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